Product Experience

Schifferstein, Hendrik N. J. & Hekkert, Paul [Editors] (2007). Product Experience. Elsevier Science; 1 edition (November 26, 2007). ISBN-13: 978-0080450896

O livro “Product Experience” apresenta uma súmula das mais recentes pesquisas efectuadas sobre o uso, a experiência, as emoções e o conhecimento humano dos produtos, sejam eles duráveis, efémeros ou virtuais. A abordagem efectuada é muito ampla e abrangente, construindo pontes entre áreas diversas, todas elas preocupadas com a usabilidade dos produtos.

Questões da psicologia como a percepção, a cognição e as emoções, são relacionadas com design de produto, a interacção homem-computador e o marketing. Pesquisas efectuadas sobre esta temática nas áreas da Arte, da Tecnologia, do Marketing e da Ergonomia são discutidas. O produto é analisado segundo diversas vertentes, numa perspectiva global, mais ampla do que o próprio produto em si mesmo. São analisadas as questões da estética, do design, da ergonomia, da usabilidade, do respeito pelas capacidades e habilidades humanas, do entretenimento, da marca, do consumo e da embalagem.

Índice:

Part I: From the human perspective

IA. Senses
1. On the visual appearance of objects (Harold T. Nefs)
2. The tactual experience of objects (M.H. Sonneveld and H.N.J. Schifferstein)
3. The experience of product sounds (R. van Egmond)
4. Taste, smell and chemesthesis in product experience (Armand V. Cardello and Paul Wise)
5. Multisensory product experience (H.N.J. Schifferstein and C. Spence)

IB. Capacities & skills
6. Human capability and product design (John Clarkson)
7. Connecting design with cognition at work (David D. Woods and Axel Roesler)
8. Designing for expertise (Axel Roesler and David D. Woods)

Part II: From the interaction perspective

9. Holistic perspectives on the design of experience (Gerald C. Cpuchik and Michelle C. Hilscher)
IIA. The aesthetic experience
10. Product aesthetics (P. Hekkert and Helmut Leder)
11. Aesthetics in interactive products: correlates and consequences of beauty (M. Hassenzahl)
IIB. The experience of meaning
12. Meaning in product use - a design perspective (Stella Boss and Heimrich Hanis)
13. Product expression: bridging the gap between the symbolic and the concrete (T.J.L. van Rompay)
14. Semantics: meanings and contexts of artefacts (Klaus Krippendorff and Reinhart Butter)

IIC. The emotional experience
15. Product emotion (P.M.A. Desmet)
16. Consumption emotions (Marsha L. Richins)

IID. Specific experiences and approaches
17. Product attachment: design strategies to stimulate the emotionalJan P.L. Schoormans, and Hendrik N.J.Schifferstain)
18. Crucial elements of designing for comfort (Peter Vink and MIchiel P. de Looze)
19. Co-experience: product experience as social interaction (Katja Battarbee and Ilpo Koskinen)
20. Affective meaning: the Kansei Engineering approach (Simon Schutte, Jorgen Eklund, S. Ishihara, and M. Nagamachi)

Part III: From the product perspective

IIIA. Digital products
21. The useful interface experience: the role and transformation of usability (John M. Carroll and Helena M. Mentis)
22. The experience of intelligent products (David Keyson)
23. The game experience (Jeroen Jansz)

IIIB. Non-durables
24. Experiencing food products within a physical and social context (Herbert Meiselman)
25. The mediating effects of the appearance of nondurable consumer goods and their packaging on consumer behavior (Larry Garber, Eva M. Hyatt, and Unal O. Boya)

IIIB. Environments
26. Office experiences (Christina Bodin Danielsson)
27. The shopping experience (Ann Marie Fiore)
Closing reflections (H.N.J. Schifferstein and P. Hekkert)

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